An organization’s chosen font, or typeface, shapes how a consumer interacts with a brand across every written touchpoint. But often, when discussing fonts and communication, the focus is on the showy elements – the fonts displayed in logos, signs, and promotional brand materials. It’s often forgotten that a large part of brand communication happens through documents – and font plays just as important a role here. That’s why we’re going to explain exactly why the use of fonts in emails, contracts, letters, bills, reports, and other professional documents is so important, and explain the pitfalls to watch out for when implementing fonts in Microsoft Office for use in these areas.