complimentary report
Answering the Top Trending AI Agent Questions, Part 1: Foundational Knowledge
As AI agents move from buzz to real business use, leaders need clear definitions and practical guidance. This Gartner® report helps AI leaders understand the foundations of AI agents, distinguish them from other technologies, and set realistic expectations for what they can deliver today.
750%
increase in AI agent inquiries.
Gartner® saw a 750% increase in AI-agent-related inquiries between the second and fourth quarter of 2024.
A few of our key takeaways:
Market hype is creating “agent washing,” where vendors rebrand assistants, RPA tools, and chatbots as AI agents without offering true agentic capabilities - AI agents are a subset of agentic AI, which is a broader approach that includes systems that only partially qualify as agents
- Most products marketed today are AI assistants, which depend on human interaction and feedback, rather than self-directed or autonomous decision-making
- Current LLM-based AI agents lack key learning capabilities—they can store information but cannot retrain underlying models to improve performance over time
Get the complimentary Gartner report to clarify the real meaning and maturity of AI agents and understand how to position your organization for success in this evolving space.
Gartner, Answering the Top Trending AI Agent Questions, Part 1: Foundational Knowledge, Leinar Ramos, Ben Yan, et al, 3 June 2025.
GARTNER is a registered trademark and service mark of Gartner, Inc. and/or its affiliates in the U.S. and internationally and is used herein with permission. All rights reserved.
Gartner does not endorse any vendor, product or service depicted in its research publications, and does not advise technology users to select only those vendors with the highest ratings or other designation. Gartner research publications consist of the opinions of Gartner’s research organization and should not be construed as statements of fact. Gartner disclaims all warranties, expressed or implied, with respect to this research, including any warranties of merchantability or fitness for a particular purpose.
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